Yes. Most of our pieces are one of a kind or produced in very limited quantities, making each item as unique as the person who owns it.

Unfortunately, no. We believe in offering unique collections, so once a piece is gone, it's usually gone for good. We replace sold-out items with new discoveries rather than identical pieces.

All sales are final. Because our collections feature one-of-a-kind and limited-edition pieces, we are unable to accept returns or exchanges.

Contact us within 5 days of receiving your order to request a return review. If your return is approved, please send the item back to us. Once we receive and inspect it, store credit will be issued.

Currently, we ship only within the United States. As we grow, we look forward to offering international shipping to more destinations.

Many of our designs showcase genuine natural stones and artisan materials, celebrating the beauty and individuality of nature. No two pieces are exactly alike.

Yes. Sustainability is important to us. We thoughtfully package every order using premium, plastic-free materials that reflect our commitment to both quality and the environment.

Join our newsletter to be the first to discover new collections, exclusive previews, and early access before they're available to the public.

Discount codes cannot be combined. Only one promotional code may be redeemed per order.

Once your order has shipped, you'll receive a shipping confirmation email with your tracking number. Orders are typically processed and shipped within 2–4 business days.

When expedited shipping is available for your order and destination, you'll see the option during checkout.

All Travesía orders are carefully packed and shipped from Houston, Texas, USA.

Because we begin preparing orders shortly after they are placed, we are unable to cancel or modify orders once they have been submitted. Please review your order carefully before completing your purchase.

Our customer care team responds to inquiries Monday through Friday. While we strive to reply as quickly as possible, please allow up to one business day for a response.

Yes. We use genuine natural stones in many of our collections. Because they are naturally formed, slight variations in color, shape, and pattern are to be expected and are part of each piece's unique beauty.

Some of our designs are crafted in genuine sterling silver, while others feature carefully selected premium metals. Each product page includes detailed material information.

• 1. Put Jewelry on Last
  Apply perfume, lotions, hairspray, and cosmetics before putting on your jewelry to avoid residue and damage.

  2. Take It Off Before Activities
  Remove your jewelry before swimming, showering, exercising, sleeping, or doing household chores.

  3. Avoid Water & Chemicals
  Keep your jewelry away from chlorine, saltwater, cleaning products, and other harsh chemicals that can tarnish metals and damage stones.

  4. Store It Properly
  Store each piece separately in a soft pouch or jewelry box to prevent scratches, tangling, and unnecessary wear.

  5. Clean It Gently
  Wipe your jewelry with a soft, lint-free cloth after wearing. For deeper cleaning, use a mild soap solution only when appropriate for the material.

  6. Handle Natural Stones with Care
  Natural gemstones may vary in color and texture and can be sensitive to impact and extreme temperatures. Treat them gently.

  7. Wear It with Love
  Jewelry is meant to be enjoyed. With proper care, your cherished pieces will remain beautiful for years to come.