Shipping

Orders are processed within 2–4 business days.
Standard shipping typically arrives within 3–7 business days.

Returns & Exchanges

We are confident in the quality of our collections. Because every piece is one of a kind, all sales are final. We do not offer returns, refunds, or exchanges.

Damaged or Incorrect Orders

Email us at hola@travesiajewelry.com within 5 days of delivery with your order number and photos. Approved claims receive store credit.

Lost or Stolen Packages

Packages marked delivered by the carrier are not covered by Travesía, though we'll gladly assist with carrier claims.