Terms of service

Effective Date: August 1, 2026

Welcome to Travesía. These Terms of Use ("Terms") govern your access to and use of the Travesía website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

About Travesía

Travesía is a Texas-based business offering thoughtfully curated artisan jewelry and accessories. Many of our pieces are handcrafted in limited quantities by independent artisans around the world. Because of their handmade nature, each piece carries unique characteristics that make it one of a kind.

Eligibility

By using this website, you represent that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

Product Information

We strive to present our collections as accurately as possible through descriptions and photography. Because many of our products are handcrafted using natural materials, slight variations in color, texture, finish, shape, or size are expected and should not be considered defects. Images are provided for illustration purposes. Colors may appear differently depending on your device or monitor settings.

Pricing

All prices are listed in U.S. Dollars (USD).

We reserve the right to change pricing, product availability, promotions, or specifications at any time without prior notice.

While we make every effort to ensure pricing accuracy, we reserve the right to correct typographical errors, pricing mistakes, or product description errors. If an error affects your order, we will contact you before processing or shipping.

Order Acceptance

Submitting an order does not guarantee acceptance.

Travesía reserves the right to refuse, limit, or cancel any order for reasons including, but not limited to:

  • Product availability

  • Pricing or inventory errors

  • Suspected fraud

  • Payment verification issues

  • Violation of these Terms

If your order is canceled after payment has been authorized, you will receive a full refund to your original payment method.

Shipping

Orders are fulfilled from Texas and are currently shipped within the United States only.

Estimated processing and shipping timelines are outlined in our Shipping Policy. Delivery dates are estimates and cannot be guaranteed.

Risk of loss transfers to the customer once the package has been delivered by the shipping carrier.

Returns & Exchanges

Please refer to our Return & Exchange Policy for complete details. Unless otherwise stated, returns for refunds are not accepted. Eligible exchanges are subject to the conditions outlined in our Return & Exchange Policy.

Intellectual Property

All content on this website—including photographs, product descriptions, graphics, logos,branding, artwork, videos, and written content—is the property of Travesía or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Customer Reviews & User Content

If you submit a product review, photograph, testimonial, or other content to Travesía, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display that content for marketing and promotional purposes.

You represent that any content you submit:

  • Is your own

  • Does not infringe on the rights of others

  • Is truthful and respectful

  • Does not contain unlawful, offensive, or misleading material

We reserve the right to remove user content at our discretion.

Prohibited Use

You agree not to:

  • Violate any applicable law

  • Attempt unauthorized access to the website

  • Introduce malware or malicious code

  • Use automated systems to scrape website content

  • Copy or misuse Travesía's intellectual property

  • Interfere with the operation or security of the website

Disclaimer

Our products are intended for personal use only.

Except as expressly stated, products are provided "as is" and "as available."

To the fullest extent permitted by law, Travesía disclaims all implied warranties, including warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

To the fullest extent permitted by applicable law, Travesía shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of this website or our products.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the applicable order.

Nothing in these Terms limits rights that cannot legally be limited under applicable law.

Third-Party Links

Our website may include links to third-party websites for your convenience. Travesía is not responsible for the content, privacy practices, or policies of those websites.

Privacy

Your use of our website is also governed by our Privacy Policy.