Terms of service
Effective Date: August 1, 2026
Welcome to Travesía. These Terms of Use ("Terms") govern your access to and use of the Travesía website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
About Travesía
Travesía is a Texas-based business offering thoughtfully curated artisan jewelry and accessories. Many of our pieces are handcrafted in limited quantities by independent artisans around the world. Because of their handmade nature, each piece carries unique characteristics that make it one of a kind.
Eligibility
By using this website, you represent that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
Product Information
We strive to present our collections as accurately as possible through descriptions and photography. Because many of our products are handcrafted using natural materials, slight variations in color, texture, finish, shape, or size are expected and should not be considered defects. Images are provided for illustration purposes. Colors may appear differently depending on your device or monitor settings.
Pricing
All prices are listed in U.S. Dollars (USD).
We reserve the right to change pricing, product availability, promotions, or specifications at any time without prior notice.
While we make every effort to ensure pricing accuracy, we reserve the right to correct typographical errors, pricing mistakes, or product description errors. If an error affects your order, we will contact you before processing or shipping.
Order Acceptance
Submitting an order does not guarantee acceptance.
Travesía reserves the right to refuse, limit, or cancel any order for reasons including, but not limited to:
Product availability
Pricing or inventory errors
Suspected fraud
Payment verification issues
Violation of these Terms
If your order is canceled after payment has been authorized, you will receive a full refund to your original payment method.
Shipping
Orders are fulfilled from Texas and are currently shipped within the United States only.
Estimated processing and shipping timelines are outlined in our Shipping Policy. Delivery dates are estimates and cannot be guaranteed.
Risk of loss transfers to the customer once the package has been delivered by the shipping carrier.
Returns & Exchanges
Please refer to our Return & Exchange Policy for complete details. Unless otherwise stated, returns for refunds are not accepted. Eligible exchanges are subject to the conditions outlined in our Return & Exchange Policy.
Intellectual Property
All content on this website—including photographs, product descriptions, graphics, logos,branding, artwork, videos, and written content—is the property of Travesía or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
Customer Reviews & User Content
If you submit a product review, photograph, testimonial, or other content to Travesía, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display that content for marketing and promotional purposes.
You represent that any content you submit:
Is your own
Does not infringe on the rights of others
Is truthful and respectful
Does not contain unlawful, offensive, or misleading material
We reserve the right to remove user content at our discretion.
Prohibited Use
You agree not to:
Violate any applicable law
Attempt unauthorized access to the website
Introduce malware or malicious code
Use automated systems to scrape website content
Copy or misuse Travesía's intellectual property
Interfere with the operation or security of the website
Disclaimer
Our products are intended for personal use only.
Except as expressly stated, products are provided "as is" and "as available."
To the fullest extent permitted by law, Travesía disclaims all implied warranties, including warranties of merchantability and fitness for a particular purpose.
Limitation of Liability
To the fullest extent permitted by applicable law, Travesía shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of this website or our products.
Our total liability for any claim relating to a purchase shall not exceed the amount paid for the applicable order.
Nothing in these Terms limits rights that cannot legally be limited under applicable law.
Third-Party Links
Our website may include links to third-party websites for your convenience. Travesía is not responsible for the content, privacy practices, or policies of those websites.
Privacy
Your use of our website is also governed by our Privacy Policy.