Effective Date: August 1, 2026

At Travesía, we believe every piece tells a story—and we believe your personal information deserves the same care and respect.

This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website, place an order, subscribe to our newsletter, or otherwise interact with our brand.

By using our website or purchasing from Travesía, you agree to the practices described below.

Information We Collect

Depending on how you interact with us, we may collect the following information.

Information You Provide

When you place an order, create an account, subscribe to our newsletter, contact us, or participate in promotions, you may provide information including:

• Name

• Email address

• Shipping address

• Billing address

• Phone number

• Payment information (processed securely through our payment providers)

• Any information you voluntarily provide through customer service inquiries or contact forms

If you purchase a gift for someone else, you may also provide their shipping information.

Automatically Collected Information

When you browse our website, certain information is collected automatically, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Products viewed

• Referring website

• Time spent on our website

• Purchase history

• Shopping cart activity

This information helps us improve our website, understand customer preferences, and provide a better shopping experience.

Cookies & Similar Technologies

Like most online stores, Travesía uses cookies and similar technologies to:

• Keep your shopping cart active

• Remember your preferences

• Improve website performance

• Understand how visitors use our website

• Measure marketing effectiveness

You may disable cookies through your browser settings, although some features of the website may not function properly.

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate about purchases and shipping

• Respond to customer service requests

• Improve our website and customer experience

• Prevent fraud and unauthorized transactions

• Maintain website security

• Comply with legal obligations

• Send marketing emails if you have chosen to receive them

If you subscribe to our newsletter, you may receive updates about new collections, restocks, stories behind our artisans, and occasional promotions. You can unsubscribe at any time using the link included in every email.

Payment Information

We do not store your full credit card information.

Payments are securely processed by trusted third-party payment providers such as Shopify Payments, Shop Pay, Stripe, PayPal, or other payment processors we may use.

These providers maintain their own privacy and security policies.

Sharing Your Information

We never sell your personal information.

We may share your information only when necessary to operate our business, including with:

• Payment processors

• Shipping carriers

• Order fulfillment providers

• Website hosting providers

• Email marketing platforms

• Analytics providers

• Professional advisors (such as accountants or legal counsel)

• Government authorities when required by law

These service providers may access your information only to perform services on our behalf and are expected to protect your information appropriately.

Legal Requirements

We may disclose personal information if required by law or when we reasonably believe disclosure is necessary to:

• Comply with legal obligations

• Respond to lawful requests

• Protect Travesía's rights or property

• Prevent fraud or illegal activity

• Protect the safety of our customers or others

Business Transfers

If Travesía is involved in a merger, acquisition, sale of assets, or similar business transaction, customer information may be transferred as part of that transaction, subject to applicable law.

Data Retention

We retain your information only as long as reasonably necessary to:

• Complete your orders

• Provide customer service

• Meet accounting and tax obligations

• Resolve disputes

• Enforce our policies

• Comply with applicable laws

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we work hard to keep your information secure, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we learn that information has been collected from a child under 13 without appropriate consent, we will promptly delete it.

Your Privacy Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to your personal information

• Request corrections

• Request deletion, where permitted by law

• Opt out of marketing communications

• Request information about how your data is used

To exercise these rights, please contact us using the information below.

California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to request information regarding certain personal information we collect and how it is used.

To submit a privacy request, please contact us using the information below.

International Visitors

Travesía operates from the United States.

If you access our website from another country, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Travesía
 Houston, Texas, USA

Email: hola@travesiajewelry.com